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How nice of Neil to give such a wealth of advice to workers in the service economy. He does seem to have a blind spot, though: when he says

Neil Cavuto: Smile while you work: "The problem with attitude is that, good or bad, it's contagious. The kid who treats you like crap, treats the next person like crap, who likely treats other people like crap. Then before you know it, everyone is treating everyone else like crap. Here's what I say: Cut the crap."

He never seems to consider that perhaps the problem starts with the management treating (and paying) the workers like crap. It might be a lot easier for the workers to be cheerful if they weren't worried about how they were going to pay their rent and their kids' medical bills.

Just a thought.
via World O'Crap